Privacy Policy

Introduction

AN EXTERIOR INC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Request a quote or estimate
• Contact us via phone, email, or in person
• Schedule a consultation or service appointment

This information may include:

• Name
• Email address
• Phone number
• Property address
• Project details and requirements
• Billing and payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website address
• Device identifiers

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Provide quotes and estimates for our services
• Schedule and complete construction projects
• Communicate with you about your project
• Process payments and maintain records
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations

Third-Party Sharing

We may share your information with:

• Service Providers: Third parties who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, email services, form processing services like Formsubmit).
• Business Partners: Trusted partners who help deliver our services, such as material suppliers and subcontractors.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Objection: Object to certain processing of your information.
• Portability: Request transfer of your data to another service provider.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Business records are typically retained for a minimum of seven years as required by Virginia law.

Cookies

Our website uses cookies and similar tracking technologies. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us: